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Benefit deferral clause
Postponement of the service: The customer has the right to request the postponement of a service once without additional costs, subject to the availability of the service provider and a notice of at least 5 days before the scheduled date of the service.
Second postponement: In the event of a request to postpone a service for the second time, the entire amount of the service will be invoiced to the customer. This amount must be paid by the customer as of the request for deferral.
